About Us

eircom business systems is Ireland's leading supplier of telecommunications customer premises equipment (CPE) ranging from key telephone systems to large PABX and Call Centre Solutions. Delivering a range of products and services based on state-of-the-art technology and a nationwide support structure, eircom business systems also has strong partnerships with some of the key manufacturers of communications solutions such as Nortel Networks, Siemens and Lake Communications. Combining a comprehensive product portfolio with a highly skilled and experienced customer service team, eircom business systems offers customers a one stop shop for their communication needs.

With a strong regional base, eircom business systems can ensure a unique technical presence for the supply and support of communications equipment. This comprehensive maintenance solution of remote support centres gives eircom business systems quick and easy access to customer systems leading to seamless fault resolution and system changes. More complex support issues are passed on to a field-based technical team, and with over 150 skilled technical experts across Ireland, customers have a choice of 5 Service Support options with predefined response times. These range from basic support to customised 24x7 service agreements.

New generation developments available from eircom business systems today include Unified Messaging, Voice Over IP, Home/Branch Offices, Computer Telephony Integration, eBusiness, Teleworking and Customer Relationship Management.